Last Updated: March 14, 2025
Welcome to LocalReviewPro. Please read these Terms of Service ("Terms") carefully before using our website and services.
1. Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the terms, you may not access our services.
2. Description of Service
LocalReviewPro provides a system for businesses to collect and manage customer reviews, primarily on Google. Our services include, but are not limited to:
- A review collection system that sends requests to customers
- Review monitoring and notification tools
- Customer database management
- Customer feedback collection
3. Subscription and Billing
Our services are provided on a subscription basis. By signing up, you agree to the following:
- You will be billed on a monthly basis at the rate specified during sign-up
- You may cancel your subscription at any time
- We offer a 14-day money-back guarantee
- Refunds after the 14-day period are at our discretion
- We reserve the right to change our pricing with 30 days' notice
4. Your Responsibilities
As a user of our services, you agree to:
- Provide accurate information about your business
- Only request reviews from actual customers
- Not incentivize or manipulate reviews in any way
- Use our services in compliance with Google's review policies
- Maintain the confidentiality of your account information
- Promptly notify us of any unauthorized use of your account
5. Review Compliance
Our service facilitates the collection of authentic reviews and is designed to comply with Google's review policies. You acknowledge that:
- We cannot guarantee specific review outcomes
- All reviews collected must be genuine customer opinions
- Our service provides a feedback channel but does not attempt to prevent or block negative reviews
- You are responsible for ensuring your use of our services complies with Google's terms of service
6. Customer Data and Privacy
Our service involves the collection and management of customer contact information. You agree that:
- You have the right to provide us with customer contact information
- You have obtained appropriate consent from customers to receive communications
- We will process customer data in accordance with our Privacy Policy
- You will use customer data provided through our system in compliance with applicable privacy laws
7. Intellectual Property
Our website, services, and all related content are our property or the property of our licensors. You may not copy, modify, distribute, sell, or lease any part of our services without our permission.
8. Limitation of Liability
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use or inability to use our services
- Any unauthorized access to or use of our servers and/or personal information stored therein
- Any interruption or cessation of transmission to or from our services
- Any bugs, viruses, or other harmful code that may be transmitted through our service
- Any content or conduct of any third party on our service
9. Termination
We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason, including but not limited to a breach of these Terms. Upon termination, your right to use our services will cease immediately.
10. Governing Law
These Terms shall be governed by the laws of the jurisdiction in which we are based, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify or replace these Terms at any time. We will provide notice of changes by posting the updated terms on our website. Your continued use of our services after any changes constitutes your acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@localreviewpro.com
Phone: (555) 123-4567
Address: 123 Business Ave, Suite 100, Anytown, USA 12345